Plans & Pricing
Every plan includes tailored configuration around your business, testing with you before launch, and ongoing updates as your services or hours change.
Website Chat
Vocal Chat
For businesses ready to turn more website visits into conversations.
$297 /month
Includes
- AI website chatbot tailored to your business
- Trained on your approved services and FAQs
- Lead and enquiry capture
- Appointment booking or callback requests
- Website integration support
- Ongoing updates and management
Phone Reception
Vocal Receptionist
For businesses that need help answering incoming calls.
$497 /month
Includes
- AI phone receptionist tailored to your business
- Custom greeting and call flow
- Answers to common customer questions
- Caller details and enquiry capture
- Calendar connection for appointment booking
- Call routing and escalation rules
- Ongoing updates and management
Complete Coverage Phone + Web Chat
Vocal Suite
For businesses that want support across phone calls and website chat.
$797 /month
Includes
- Everything in Vocal Chat
- Everything in Vocal Receptionist
- Consistent answers across phone and website
- Connected booking and enquiry flow
- Priority support and ongoing refinement
Plan Comparison
Compare included features
A side-by-side overview of what is included in each monthly plan.
| Feature / Inclusions | Vocal Chat $297/month | Vocal Receptionist $497/month | Vocal Suite $797/month |
|---|---|---|---|
| AI website chatbot tailored to your business | — | ||
| Trained on your approved services and FAQs | |||
| Website integration support | — | ||
| AI phone receptionist tailored to your business | — | ||
| Custom greeting and call flow | — | ||
| Call routing and escalation rules | — | ||
| Lead, caller details and enquiry capture | |||
| Appointment booking / calendar connection | |||
| Consistent answers & connected flow across phone and website | — | — | |
| Ongoing updates and management | Priority support & refinement |
Questions & Answers
Frequently asked questions
Have questions about setup, existing websites, or how appointments are booked?
Talk to Our TeamCan I use this with my existing receptionist?
Yes. Vocal Crest can support your team during busy periods, overflow calls or outside opening hours.
Will it work with my existing website?
In many cases, yes. We can review your current website and let you know the best way to add chat or booking support.
Can the AI book appointments?
Yes. We can connect your booking calendar so customers can book available times based on your rules.
What if a customer asks something the AI can’t answer?
We set clear handover rules so the enquiry can be passed to your team with the customer’s details.
Do I need technical experience?
No. Vocal Crest handles the setup, testing and ongoing updates with you.